Innovation in designing of products or UX
My observations
If there’s one thing I’ve realized as a designer, it’s that innovation isn’t always about big, groundbreaking ideas. Sometimes, it’s in the smallest details—a smoother flow, a smarter interaction, a moment of delight that makes the experience feel effortless. But to get there, you have to challenge what already exists.
The invisible innovations
Good UX design isn’t just about solving problems; it’s about solving them better. A design might work, but is it the simplest, fastest, or most intuitive way? I've always question defaults—just because a pattern is common doesn’t mean it’s the best. I'm still a huge fan of Jacob's law. But... sometimes, the most innovative thing you can do is remove a step instead of adding a new feature 🧐
Take Spotify’s “Skip Silence” feature in podcasts. Before, users had to manually fast-forward through pauses in conversations. It wasn’t a major pain point, but it was an unnecessary effort. Then Spotify introduced automatic silence skipping, an easy, yet almost invisible tweak that made listening smoother. We didn’t have to think about it; the experience just felt better. That’s real UX innovation:😎... solving a problem or an issue before users even realize it’s a problem.
My experiences
I remember working on a dashboard where users had to switch between multiple tabs to compare data. It wasn’t a dealbreaker, but it slowed them down. Instead of adding features, I introduced a dynamic inline comparison mode—letting users see changes side by side without extra clicks. It was a small tweak, but it instantly shot the NPS up and improved efficiency. That’s the kind of design innovation I strive for—not just solving problems, but making experiences feel effortless.
